There’s one in every bunch. I just got an email from an unsatisfied customer. It was a pretty terse and snotty email which said the book; “didn’t suit his collecting interests.” Seems to me the write up and illustrations on my website are pretty descriptive. Of course this man is a lawyer, and he implied some sort of consequences with a veiled threat if I did not give him a “refund in full ASAP”. I don’t have any refund/return policy on my website, I am not Amazon. But, I want people to be happy with their purchase. Over the years I have bought many books that didn’t quite fit what I was looking for, but I never blamed the author for my poor choice. If a book was defective or had a broken binding etc that would be different. When my daughter was growing up I told her to marry whomever she liked, as long as it wasn't a lawyer or an insurance salesman!
This is only the second negative response the book has gotten so I guess I shouldn’t let it bother me too much. Many of you have sent warm responses regarding my book and even carried the heavy overseas postage costs with grace. Thank You! Now, here is a man who could most easily afford the book and who squawks the loudest about getting his money back. Of course, I inscribed the book to Jim thanking him for his purchase, which makes it a little awkward. I really wonder what is behind his dissatisfaction with the book. Looking at the possible causes I am reminded of the only very nasty review it got. I am not going to name Ron but maybe there is a connection here and that is why the lawyer decided to return the book. He probably won't have the gumption to tell me the truth. C'est la vie. See if you can find another book anywhere that has so many beautiful full color photos of very rare knives.
PS I have a WW-II Agents dagger coming from Poland that will reinforce the legitimacy of these tiny knives. Hopefully it will be here in a week or two. Check back for a review of the knife.
This is only the second negative response the book has gotten so I guess I shouldn’t let it bother me too much. Many of you have sent warm responses regarding my book and even carried the heavy overseas postage costs with grace. Thank You! Now, here is a man who could most easily afford the book and who squawks the loudest about getting his money back. Of course, I inscribed the book to Jim thanking him for his purchase, which makes it a little awkward. I really wonder what is behind his dissatisfaction with the book. Looking at the possible causes I am reminded of the only very nasty review it got. I am not going to name Ron but maybe there is a connection here and that is why the lawyer decided to return the book. He probably won't have the gumption to tell me the truth. C'est la vie. See if you can find another book anywhere that has so many beautiful full color photos of very rare knives.
PS I have a WW-II Agents dagger coming from Poland that will reinforce the legitimacy of these tiny knives. Hopefully it will be here in a week or two. Check back for a review of the knife.
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