incompetent or just ignorant?

I bought two knives from a dealer in Wisconsin.  He is reputable and I have bought from him before. I expect the knives to show up in maybe five days. The tracking show them arriving in Rochester, NY. They sit there for a day are scanned four times and then I am shocked to find they have travelled to Long Island, NY. This is 350 miles east, far beyond where I live. I assume someone didn't load them in the right truck but surely they would be arriving soon as tracking showed they had left the Long Island Post Office. I could not have bbeen more wrong. Imagine my surprise and displeasure to find thy had just landed in Charleston, South Carolina. Charleston is over 800 miles south of me. The package is scanned 4 times before leaving for Rochester, NY. Well now we're getting somewhere. SIX DAYS LATE THE TRACKING SAYS IT IS OUT FOR DELIVERY. The mailman drops my mail but no package. I nearly attack him wanting to know where the hell my $800+ package is. He says "it was too heavy so I left it on the truck." I'll drop it off in 40 minutes on my way back through. over an hour and a half later he does return with my "too heavy" package weighing in at 1 1/2 pounds. When I ask the dealer/seller about this he says oh that is not unusual. I've had packages show up 35 days late!! What the heck is going on? And we are supposed to trust our votes for president of the US to these buffoons?